Page Title
Professional financial guidance and structured support.
500+
Case Settled
95%
Sucessful Settlement Rate
5+ Years
Industry Experience
100%
Confidential Process
Overview
Debt Harassment Protection
- A dedicated call-forwarding number activated within 10 minutes, subject to service availability.
- All lender and recovery-agent calls redirected to our trained team for structured communication support.
- Intervention support for threats, abusive behaviour and inappropriate recovery pressure.
- Guidance on unauthorised home or workplace visits and appropriate steps to raise concerns.
- A privacy protection approach focused on handling your personal and financial information with care.
A Structured Approach to Financial Support
We follow a structured approach to understand your concerns, review your situation and guide you through the appropriate next steps.
Understand Your
Situation
We listen to your concerns and understand your financial situation.
Review &
Assess
We review the relevant information and identify the areas that need attention.
Plan Your
Next Step
We explain suitable options and guide you through the process.
Ongoing
Support
We continue to provide structured support as you move forward.
WHY CHOOSE KREDSHIELD
Support Built Around Your Financial Needs
Cost-Effective Solutions
We focus on practical and structured financial solutions designed to help you better manage your financial obligations and explore suitable options.
Consumer Advocacy
We provide structured support to help customers understand their concerns, communicate appropriately and navigate financial difficulties with greater clarity.
Expert Guidance
Our team provides clear and practical guidance to help you understand your financial situation, available options and the appropriate next steps.
Proven Track Record
Our experience in handling debt-related concerns, creditor communication and financial matters helps us provide structured and client-focused support.
Common Questions
Find clear answers to common questions about recovery communication and KredShield's support.
What is included in the Harassment Protection Plan?
The plan includes recovery communication support, documentation assistance, guidance on appropriate grievance channels, privacy-focused communication guidance and ongoing assistance based on your situation.
How is this different from basic harassment protection?
KredShield provides a structured approach that goes beyond addressing individual recovery concerns. Support can include communication guidance, documentation, grievance assistance and follow-up support based on your circumstances.
Do I need to speak to lenders directly after enrolling?
Your communication requirements may vary depending on your lender, account and circumstances. KredShield can provide guidance on how to approach lender or recovery communication in a clear and structured manner.
What if I receive a legal notice during the plan period?
If you receive a legal notice, keep the original notice and related documents safely and share the relevant details with our team. We can help you understand the next steps and identify whether additional professional legal assistance may be appropriate.
Will I get written clarity on settlement expectations?
Settlement decisions are solely at the discretion of the concerned lender. Only the lender can approve a settlement and issue an official settlement letter. KredShield does not have authority to issue settlement letters or guarantee a particular settlement outcome.